Shipping policy

Order Processing Time

We process orders from Monday to Wednesday (excluding holidays). We strive to ship orders as quickly as possible, typically within 1-3 business days. However, please note that we are a small team and often travel to conventions. While we do our best to fulfill orders promptly, there may be brief delays during these times. We appreciate your patience and understanding, and we’ll process and ship your order as soon as we’re available!

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your items and your delivery address. You will see the available shipping options and their respective costs before confirming your order.

Address Issues

Please make sure your shipping address is correct before completing your order. We are not responsible for delays, lost shipments, or delivery issues due to incorrect address details provided.

International Shipping

At this time, we do not offer international shipping.

Shipping Delays

While we strive to get your orders to you as quickly as possible, please note that shipping delays can occur due to circumstances beyond our control, such as weather, postal service disruptions, or high demand during peak seasons. We appreciate your understanding and will work to resolve any issues promptly.

 

Returns and Exchanges

We want you to love your purchase! If there’s an issue with your order or if you want to initiate a return or exchange, please contact us immediately and we offer a 30 day return policy. 

 

Fraud Prevention

We take the security of our customers seriously. If we suspect that an order may be fraudulent, we reserve the right not to ship the order. In some cases, we may contact you via email to verify your order and confirm your shipping details. If we cannot confirm your order, or if it appears to be fraudulent, we may cancel the transaction and issue a refund.